BMS Hope, LLC  Online Course Agreement

This Online Course Agreement ("Agreement") describes the terms under which you are granted access to the Hope for Burning Mouth Course (the "Course"). By registering for or participating in the Course, you agree to the terms below. Our goal is to be clear, transparent, and supportive while also outlining the necessary legal boundaries.

Nature of the Relationship

The Hope for Burning Mouth Course is designed to provide education, information, and support. It is not intended to replace personalized advice, diagnosis, or treatment from your physician or other qualified healthcare professional.

Because everyone’s health situation is unique, the information shared in the Course should not be used to diagnose or treat any medical condition, prescribe medications, or replace care from your healthcare provider. We encourage you to consult with your physician or other healthcare professional before starting any medication, supplement (including nutritional, herbal, or homeopathic products), or treatment approach.

If you have, or believe you may have, a medical concern, please contact your healthcare provider promptly. Please do not disregard or delay seeking professional medical advice because of information you learned in this Course.

Participation in this Course, or the purchase or use of any products or services through the Susan Sklar, MD website, does not create a doctor‑patient relationship.

Statements regarding dietary supplements available on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Refund Policy

We want you to feel confident in your decision to enroll in the Course. At the same time, meaningful results depend on active participation and effort. For this reason, BMS Hope, LLC offers a Refund Policy HERE.

If a refund is issued, your license to access and use the Course materials will end. At that time, you agree to stop using the materials and delete or destroy all copies, including videos, audio recordings, worksheets, templates, slides, membership areas, private groups, and other Course resources.

Payment Plan Authorization

If you choose a payment plan, you authorize BMS Hope, LLC to charge your credit or debit card automatically according to the payment schedule presented at checkout.

The same refund policy described above applies to payment‑plan purchases. A refund request must be submitted within the applicable refund period and must meet the same participation requirements. Once a refund is approved, any remaining access to Course materials will end.

The Course

As part of your enrollment, BMS Hope, LLC provides the following:

Access to the Course Area

You will receive access to a Course Area that may include lessons, videos, worksheets, checklists, and related educational materials. Access is provided for the lifetime of the Course, unless otherwise stated.

Private Group Access (Optional)

For a separate monthly fee, you may join a Private Group designed to foster connection, encouragement, and shared learning among participants. While members of BMS Hope, LLC may engage in the group, participation by founders, employees, or representatives is not guaranteed.

To maintain a respectful and supportive environment, all members are expected to follow posted group guidelines. If the guidelines are not followed, access to the group may be removed. In such cases, the monthly group fee is non‑refundable.

Q&A Sessions

Members of the Private Group will have access to question‑and‑answer sessions. Details on how to participate will be provided in advance.

Ownership of Intellectual Property

All Course content—including text, videos, graphics, logos, images, worksheets, templates, and software—is the property of BMS Hope, LLC or its licensors and is protected by copyright and other intellectual‑property laws.

The BMS Hope, LLC name, logo, and related branding are trademarks and may not be used without prior written permission. Other trademarks remain the property of their respective owners.

Your participation in the Course does not transfer ownership of any intellectual property. You are granted a single‑user, non‑exclusive, non‑transferable, revocable license to access and use the Course materials for your personal use only.

You agree not to copy, share, sell, modify, publish, distribute, create derivative works from, or otherwise misuse the Course content. Unauthorized use or infringement will result in immediate termination of access, without refund.

Confidentiality

We value your privacy and are committed to protecting it. Information you provide will only be used as described in this Agreement.

Likewise, as a participant, you agree to respect the privacy of others. Information shared by fellow participants within the Course or Private Group should not be shared outside the Course without their express written permission.

The Course materials also contain proprietary methods, processes, and resources belonging to BMS Hope, LLC. You agree to keep these materials confidential and to share them only with authorized Course participants.

Personal Responsibility

The Course provides educational tools and information intended to support your learning and decision‑making. However, outcomes depend on many individual factors beyond our control.

By participating, you acknowledge that you are responsible for how you use the information provided. We encourage you to use discretion, apply critical thinking, and consult appropriate professionals before making decisions related to your health or well‑being.

Materials You Provide

You retain ownership of any materials, feedback, or content you submit during the Course ("Submissions"). By submitting content, you grant BMS Hope, LLC permission to use it in connection with Course operations and future educational or marketing materials, including audio or video recordings of sessions.

No compensation is provided for the use of Submissions. BMS Hope, LLC is not obligated to use or retain any Submission and may remove content at its discretion.

You confirm that you own or have permission to share any content you submit.

No Warranties

The Course and all related materials are provided for educational purposes and are offered “as is.” While we strive to provide high‑quality content, we do not guarantee specific results or outcomes.

To the fullest extent permitted by law, BMS Hope, LLC disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, BMS Hope, LLC is not responsible for any damages or losses arising from your participation in or use of the Course, including direct or indirect damages.

If you are dissatisfied with the Course, your sole remedy is to discontinue participation.

Dispute Resolution

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Course..  Any claims relating to the Course must be brought in the state or federal courts closest to Long Beach, California.

Indemnification

You agree to indemnify and hold harmless BMS Hope, LLC, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Course.  You  also agree to indemnify and hold harmless BMS Hope, LLC and its representatives from claims or expenses arising from your submitted content or your violation of this Agreement or applicable laws. 

Termination and Access Restriction

BMS Hope, LLC may suspend or terminate access to the Course if guidelines are violated or if behavior becomes disruptive to others. In such cases, fees are non‑refundable, and payment obligations remain in effect.

Entire Agreement

This Agreement, along with our Terms of Use, Privacy Policy, and Disclaimer, represents the complete understanding between you and BMS Hope, LLC regarding the Course.

Severability

If any portion of this Agreement is found unenforceable, the remaining provisions will continue in effect.

Waiver

Any waiver of rights under this Agreement must be in writing and signed. Failure to enforce any provision does not waive future enforcement.

Force Majeure

BMS Hope, LLC is not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, governmental actions, labor disputes, or service interruptions.

Effective Date

This Agreement becomes effective when you register for the Course.

Last Revised: 3/3/26